Welcome to the website of Riztaa Enterprises
By accessing or using our website, placing a wholesale inquiry, or engaging in a business transaction with us, you agree to the following Terms and Conditions. Please read them carefully before proceeding.
1. General Overview
These Terms apply to all users, buyers, importers, distributors, and private label clients interacting with Riztaa Enterprises via our website or offline.
We reserve the right to update, modify, or replace any part of these Terms without prior notice. Continued use of our site or services implies acceptance of the updated Terms.
2. Eligibility
Our services are strictly for wholesale business purposes. By using this site, you confirm that:
- You are 18 years or older
- You are acting on behalf of a business, organization, or resale operation.
- You are authorized to enter into a commercial agreement.
3. Product Information
We manufacture and supply wholesale quantities of:
- Surgical instruments
- Beauty instruments
- Scissors, tweezers, nail cutters, forceps, and more
All specifications, images, and descriptions are subject to change without prior notice. Customization options are available upon request.
4. Ordering & Payments
- Minimum Order Quantities (MOQs) apply and vary by product.
- All orders are subject to acceptance and availability.
- Payment terms must be agreed in advance (typically via bank transfer or approved method)
- No orders are processed without full or agreed-upon partial payment.
5. Shipping & Delivery
- We ship globally using trusted courier and freight partners.
- Delivery timelines depend on order volume, product category, and destination.
- Delays caused by customs, holidays, or logistics partners are beyond our control.
- Risk passes to the buyer once goods are handed over to the shipping provider.
6. Returns & Refunds
- Returns are only accepted for defective products or incorrect shipments.
- A return request must be submitted within 30 days of receiving the order.
- Products must be unused and returned in their original packaging.
- Refunds or replacements are processed once we inspect and approve the returned goods.
7. Warranty & Support
- All products come with 1-year support for manufacturer defects.
- Warranty does not cover damage due to misuse, mishandling, or improper storage.e
- Support includes technical guidance, reorder assistance, and documentation.
8. Intellectual Property
All content on our website, including product images, logos, design files, and copy, is the intellectual property of Riztaa Enterprises. Unauthorized reproduction, modification, or use is strictly prohibited.
9. Confidentiality
Custom product designs, private label arrangements, and pricing agreements are treated as confidential. Both parties agree not to disclose any sensitive business information to third parties without written consent.
10. Limitation of Liability
Riztaa Enterprises shall not be liable for any indirect, incidental, or consequential damages arising from:
- Product misuse
- Delayed deliveries
- Business loss due to order disruption
- Website usage errors
Maximum liability is limited to the value of the order in question.
11. Governing Law
These Terms are governed by the laws of Pakistan, without regard to conflict of law principles. All disputes shall be settled in the courts of Sialkot, Punjab, unless otherwise agreed in writing.
